Crafty 528 Hz

Privacy Policy

Effective: May 2026

1. Who We Are

Crafty 528 Hz is a small handmade goods business based in Florida. We operate the website at crafty528hz.com ("the Site"). Questions about this policy can be directed to us via the Contact page.

2. Information We Collect

We only collect information necessary to process and fulfill your order:

  • Name and email address (provided at checkout)
  • Shipping address
  • Order details (items purchased, amounts)

We do not collect or store your payment card information. All payment processing is handled directly by Stripe, Inc. Please review Stripe's Privacy Policy for details on how they handle your payment data.

3. How We Use Your Information

  • To fulfill and ship your order
  • To send an order confirmation email
  • To send a shipping confirmation with tracking information
  • To respond to inquiries or support requests

We do not use your information for marketing without your consent.

4. Third-Party Services

We share your information with the following services solely for order fulfillment:

  • Stripe — payment processing
  • Shippo / USPS / UPS / FedEx — shipping label generation and carrier delivery
  • Resend — transactional email (order and shipping confirmations)

We do not sell, rent, or trade your personal information to any third party.

5. Data Retention

Order records (name, email, shipping address, and line items) are retained for bookkeeping and customer service purposes. If you'd like your information removed from our records, contact us and we'll do so where legally permitted.

6. Cookies

The Site uses your browser's local storage to maintain your shopping cart. No tracking cookies or advertising pixels are used.

7. Your Rights (Florida / CCPA)

Florida residents and California residents (under CCPA) have the right to know what personal information we hold, request deletion, and opt out of any sale of personal information. We do not sell personal information. To exercise any of these rights, contact us via the Contact page.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.